Terms and conditions

Terms and Conditions

The General Terms and Conditions presented herein govern the legal relationship between the Seller and the Buyer in respect of transactions entered into for the purchase and sale of goods and services through the online store operated by the Seller. The purpose of these terms is to provide a comprehensive framework for regulating the commercial interactions between the parties, ensuring that their respective rights and obligations are defined and respected throughout the transactional process.

I. GENERAL PROVISIONS

The seller, DaxBull, is the legal entity responsible for offering goods and services for sale through its online store and entering into transactions with Buyers.
The term "Buyer" refers to any adult natural or legal person who intends to purchase goods or services from the Seller's online store, and who has the capacity and authority to enter into a legally binding contract with the Seller. The Seller offers its goods and services to Buyers under these General Terms and Conditions, which govern the contractual relationship between the parties throughout the transactional process. The terms and conditions are applicable to all Buyers, regardless of their legal status, and shall be binding on them upon entering into a contract with the Seller.
The Seller is obligated to send/provide the purchased goods or services to the Buyer only in compliance with these General Terms and Conditions (GTC). It should be noted that some of the clauses contained in these General Terms and Conditions are directly applicable only to Consumers, as defined by the Consumer Protection Act. These clauses do not apply to Buyers who are legal entities or individuals that purchase goods or services for commercial or professional activities. The applicable clauses are explicitly indicated as such and are limited to natural persons who acquire the goods for non-commercial or non-professional purposes. However, all other provisions contained in these General Terms and Conditions shall apply to all Buyers, regardless of their legal status or intended use of the purchased products or services.
The Buyer is required to provide the Seller with the necessary data for concluding a contract of sale, which includes their full name, email address, and telephone number. This information shall be provided by the Buyer upon purchasing goods or services from the online store operated by the Seller.
In order to use the online store, the Buyer must register by providing their full name, email address, and phone number. The Buyer may also opt to register using their Facebook or Google account. Upon registration, the Buyer must unconditionally agree to these General Terms and Conditions by checking the appropriate box. The Buyer's personal data shall be processed in accordance with the applicable data protection laws and the Seller's privacy policy. The Seller may use this information to facilitate the transactional process and communicate with the Buyer regarding their purchases and any relevant updates or promotions.

II. CONCLUSION OF A PURCHASE AGREEMENT

1. Before the Buyer subscribes to any monthly service or enters into a subscription contract, including those for distance or off-premises contracts, the Seller shall provide the Buyer with all legally required information in a clear and understandable manner, unless such information is already apparent from the context or the nature of the subscription service. This information shall include, but is not limited to, a description of the main characteristics of the subscription, the monthly subscription fee (including VAT), the duration of any free trial (if applicable), and information regarding payment methods and delivery of services.

2. The Buyer and the Seller shall enter into a valid subscription contract for the purchase of services once the Buyer has completed the online subscription process and finalised the order. The subscription contract includes a 7-day free trial period, during which no payment will be charged. The Buyer can cancel the subscription at any time during the trial period without incurring any charges. If the Buyer does not cancel before the end of the trial, the subscription will automatically convert into a paid monthly subscription, and the first payment will be charged using the payment method provided by the Buyer.

3. Upon completing the subscription process, the Buyer shall receive a confirmation via email or telephone, using the contact details provided. The Seller will then provide the Buyer with access to the purchased subscription service, including the free trial access. The moment the subscription contract is considered finalized is when the Buyer does not cancel the trial and makes the first payment following the trial period.

4. The Seller reserves the right to refuse to process the subscription, even after sending a confirmation to the Buyer. In such cases, any amounts paid by the Buyer will be refunded in full. The Seller may refuse to process the subscription if there are reasonable doubts about its authenticity, such as incorrect information provided by the Buyer or for other technical reasons.

5. PLEASE READ THIS SECTION CAREFULLY:

The subscription services offered by the Seller include:

Educational Courses on Financial Market Trading: This product is for educational purposes only and should not be construed as investment advice, financial analysis, or recommendations regarding financial instruments. The Seller discloses the full details of the subscription-based educational content on its website.
Market Analysis: This product, available through a monthly subscription, is for educational purposes only and should not be interpreted as investment advice, financial analysis, or any general recommendations related to transactions in financial instruments. The Seller does not provide individualized guidance on trades or engage directly with the Buyer or any third parties to make personalized trading decisions.

6.Upon paying the subscription fee (following the free trial, if applicable), the Buyer gains access to closed groups hosted on the Seller's website. These groups provide general insights into market trends and trading techniques. While specific transaction parameters, such as entry and exit levels, may be periodically shared, the information is strictly for educational and illustrative purposes. The Seller does not guarantee the accuracy or profitability of any trade ideas presented, and the Buyer acknowledges that all trade decisions are made independently and at their own risk.

7. The Seller expressly disclaims any liability for financial losses incurred by the Buyer or third parties as a result of acting on the information provided. The content reflects past trades conducted by the Seller or hypothetical scenarios and does not constitute a recommendation to engage in any specific transactions. No fiduciary relationship is formed between the Seller and the Buyer through participation in the groups.

8. The Buyer understands that the information provided is general and educational in nature, and the Buyer is solely responsible for their own investment decisions, including whether to act on any trade ideas shared within the group.

9. To subscribe, the Buyer must select the desired subscription service from the Seller's online store and provide the required data, including full legal name, valid email address, contact telephone number, and preferred payment method. By proceeding with the subscription, the Buyer unequivocally acknowledges acceptance of the General Terms and Conditions (GTC), reaffirmed when the Buyer creates an account and with each subscription renewal.

10. If inaccuracies are found in the data provided by the Buyer, such as incorrect email or phone numbers, or if there are obstacles beyond the Seller's control (natural disasters, technical disruptions, etc.), the Seller is not responsible for non-delivery or delays in providing the subscription service.

11. Upon confirmation of the subscription and receipt of the first payment following the free trial (if applicable), the Seller agrees to grant access to the ordered services within the mutually agreed timeframe, unless unforeseen circumstances beyond the Seller's control occur.

12. In the event of hardware or software issues on the Buyer's side that interfere with the use of the subscription service, the Seller is not liable. The Buyer agrees to use the subscription services solely for the purposes specified in these GTC and as outlined on the Seller's website. No licenses, sub-licenses, or exclusive rights are granted unless explicitly stated otherwise. The Seller's obligations are limited to providing the services described within these GTC and on the website.

Any disputes arising from this subscription contract will be resolved according to the laws of the jurisdiction where the Seller operates.

III. REVIEW AND RIGHT OF REFUSAL. TERMINATION OF THE CONTRACT AND THE SERVICES

The right of withdrawal is not applicable to the services provided by the Seller, whether through a monthly subscription or one-off purchase, as these constitute services that commence immediately upon payment. By proceeding with the purchase, the Buyer acknowledges and agrees to waive their right to withdrawal. This waiver is consistent with Article 50 of the Consumer Protection Act (CPA), which specifies that certain services are exempt from the right of withdrawal.

The right of withdrawal is not applicable to Buyers who procure products or services for commercial or professional use or to corporate Buyers. It also does not apply to contracts for:

Provision of services that are fully performed, where execution begins with the Buyer’s explicit consent and acknowledgment that they understand their right to withdrawal is forfeited upon full fulfillment of the contract.
Supply of goods or services where the price is subject to market fluctuations beyond the Seller’s control, which may occur during the withdrawal period.
Delivery of sealed audio/video recordings or sealed computer software that are unsealed following delivery.
Provision of digital content not supplied on a tangible medium, where execution begins with the Buyer’s explicit consent and acknowledgment that they understand they will lose the right of withdrawal once the execution commences.

Subscription-Based Services

For subscription-based services, the Buyer agrees that the service execution begins immediately upon payment and that the Buyer will lose the right to withdraw from the contract after access to the subscription has been granted. The Buyer may terminate their subscription at any time, but no refunds will be issued for any prepaid periods. The service will continue until the end of the current billing cycle, after which the contract will be terminated unless renewed by the Buyer.

One-Off Services

For one-off services, once the service has been provided or access has been granted, the Buyer acknowledges that the right of withdrawal is forfeited. The Seller is not liable for any delays or issues in service delivery caused by factors outside its reasonable control.

Termination by the Seller

The Seller reserves the right to refuse or terminate the contract or service if:

There are reasonable doubts about the authenticity of the Buyer’s order or the Buyer’s ability to fulfil payment obligations.
The service is misused in a way that violates the terms set forth in the General Terms and Conditions (GTC).

In such cases, any paid amounts will be refunded in full, except where misuse or violation of the GTC has occurred.

The services provided by the Seller, whether through subscription or one-off purchases, are for educational purposes only and do not constitute investment advice, financial analysis, or general recommendations related to trading financial instruments. The Buyer is solely responsible for their trading decisions and understands that all content provided is for informational purposes only.

IV. Guarantee Exclusion

The provisions of the Obligations and Contracts Act or the Consumer Protection Act relating to goods guarantees are not applicable to our products and services. The inherent nature of the services we provide, which comprise primarily of informational and educational materials, does not lend itself to traditional forms of guarantee.

V. Limitation of Seller's Liability

The Seller bears no liability or responsibility for any misinterpretation, misunderstanding, misapplication, or misuse of the purchased training courses or information provided by the Buyer. The Seller is not responsible if the Buyer fails to achieve any specific outcome, including but not limited to financial gain, improved knowledge, or skill acquisition, as a result of the services provided. All materials, goods, and services provided by the Seller, including those available on the Seller’s website, are strictly for general informational and educational purposes only and shall not be construed as financial, investment, legal, or tax advice.

The Seller expressly disclaims all responsibility for the Buyer’s financial decisions, actions, or inactions based on any content or information provided. No fiduciary relationship is created between the Seller and the Buyer by virtue of the purchase or use of any services, products, or content.

The Buyer acknowledges and agrees that the information provided by the Seller does not account for the Buyer’s individual investment goals, financial situation, risk tolerance, or capacity. The Buyer must independently assess the appropriateness and applicability of any information, strategies, or educational content provided and is strongly encouraged to seek independent professional advice from a licensed financial advisor or legal professional before taking any financial action.

The Buyer fully understands and accepts that prices of financial instruments, such as currencies, commodities, stock indices, and other traded assets, are inherently volatile and may experience significant fluctuations. The Buyer accepts that they may incur substantial financial losses, including the potential loss of the entire investment or more. No past performance or example of gains should be interpreted as indicative of future success, and the Seller provides no guarantees or assurances of any outcomes based on the educational content provided.

The Buyer also acknowledges that margin-based financial instruments carry an exceptionally high level of risk, and trading on margin can result in losses that exceed the initial investment. The Seller has no obligation to warn the Buyer of any specific risks related to particular trades, and the Buyer accepts full responsibility for ensuring they understand the risks associated with margin trading and that they have the financial capability to bear any resulting losses.

The Buyer further acknowledges and agrees to the following:

The Seller does not provide personalized financial, investment, or trading advice, and any trade ideas, strategies, or opinions shared in the educational material or groups are hypothetical and illustrative in nature, meant solely for educational purposes.
The Seller is not responsible for any financial losses the Buyer or any third party incurs as a result of acting on or failing to act on any information provided. This includes, but is not limited to, losses resulting from market movements, errors in interpretation, or misapplication of the educational material.
The Buyer is solely responsible for complying with any local, national, or international regulations or laws related to trading, investing, or financial decision-making. The Seller makes no representations or warranties about the legality or appropriateness of using the educational materials in any jurisdiction.
The Seller retains the right to modify, suspend, or discontinue any product, service, or content at any time without notice. The Buyer agrees that the Seller is not liable for any damages or consequences resulting from such actions.
The Buyer expressly waives any right to hold the Seller liable for indirect, consequential, punitive, or special damages, including loss of profits, opportunities, or business reputation, arising from or related to the use of the Seller’s goods, services, or content.

The Buyer acknowledges and accepts that all decisions related to the purchase, sale, or holding of financial instruments are made solely at their own discretion and risk, and the Seller shall have no liability whatsoever for any losses or damages arising from such decisions. By purchasing and using the Seller’s services, the Buyer fully indemnifies and holds the Seller, its owners, employees, and affiliates harmless from any and all claims, liabilities, or damages resulting from their use of the provided information.

VI. Seller's Right to Terminate Services

The Seller reserves the right to immediately cancel the subscription or other services provided to the Buyer in the following circumstances:

1. The Buyer has publicly shared the information received from the Seller in violation of these General Terms and Conditions (GTC);

2. The Buyer has disseminated or started disseminating the information received from the Seller for purposes other than those outlined in these GTC and in the relationship between the parties;

3. The Buyer uses the information received from the Seller for commercial purposes, reselling, or unlawfully disclosing it, in violation of these GTC and the agreed relationship between the parties;

4. The Buyer has harmed the Seller's reputation by disseminating false or misleading information about the Seller;

5. The Buyer engages in offensive behavior, including but not limited to the use of foul language, harassment, discriminatory remarks, hate speech, threats, or any other form of inappropriate behavior toward the Seller, other participants, or third parties within the Seller's services, including online forums, closed groups, or communications channels associated with the services;

7. The Buyer violates any rules of conduct established within the groups, forums, or other services provided by the Seller, including but not limited to disruptive behavior, spamming, or any actions that negatively affect the experience of other participants;

8. The Buyer fails to comply with any other provisions stipulated in these GTC or the agreement between the parties.

In the event of cancellation for any of the reasons stated above, no refunds will be provided for any unused portion of the subscription or service fees. The Seller reserves the right to take additional legal action if the Buyer’s actions result in damage to the Seller’s business, reputation, or intellectual property.

VII. Personal Data Management and Protection

The Seller functions as a personal data controller and ensures the security of information provided by the Buyer. Disclosure of personal data is permissible only when complying with statutory procedures. The Buyer acknowledges that in order for the Seller to fulfill its service obligations, the Seller will process, store, and eventually delete the Buyer's personal data as per the Contract. The management of personal data adheres strictly to the applicable laws, with more information available in the Seller's Personal Data Processing Policy on the Seller's website.

VII. Cookie Usage

A “cookie” is a small text file stored on the Buyer's computer or mobile device during a visit to the Seller's website, which is retrieved in subsequent visits. The Seller uses cookies to enhance and streamline the Buyer's user experience. Cookies are not used to store personal information or to share information with third parties. More detailed information about cookies can be found on the Seller's website.

VIII. Intellectual Property Rights

The Seller respects the intellectual property rights of others and makes no guarantees of uninterrupted, timely, secure, or error-free access to the site, as this can be influenced by factors beyond the Seller's control. The Seller's products and services and their misuse by third parties, including the Buyer (beyond the purposes of the contractual relationship), is subject to legal penalties. The Buyer acknowledges that these General Terms and Conditions and the agreement between the parties do not involve any transfer of intellectual property rights. In performing the services, the Seller may provide the Buyer with materials related to the service, but these materials remain the property of the Seller.

IX.Force Majeure, Service Disruptions, and Temporary Service Pauses

The Seller shall not be liable for any failure to perform, delays, interruptions, or cancellations in the provision of services due to circumstances beyond the Seller’s reasonable control, including but not limited to natural disasters, acts of war, terrorism, governmental regulations, pandemics, strikes, labor disputes, power outages, internet or telecommunications failures, technical malfunctions, illness, hospitalization, or other personal health issues. These events, referred to collectively as "Force Majeure Events," relieve the Seller from any contractual obligation to provide the services during the period in which such events occur.

The Buyer agrees that, in the event of a Force Majeure Event:

The Seller reserves the right to suspend, postpone, modify, or cancel any affected services without prior notice, liability, or penalty.
The Seller may, at its sole discretion, provide the Buyer with an estimated timeframe for service resumption; however, this estimate is not binding, and the Seller shall not be liable if the services cannot be resumed within the specified period.
If the Seller cannot reasonably resume the service within a practical timeframe due to the Force Majeure Event, the Buyer may request cancellation of the affected service. Any prepaid fees for unfulfilled portions of the service may be refunded at the Seller’s discretion, with no guarantees of a full or partial refund.
The Buyer expressly waives any right to claim damages, refunds, credits, or compensation for any disruption, delay, suspension, or cancellation of services resulting from a Force Majeure Event.

Seller's Right to Discretionary Service Pauses

In addition to Force Majeure Events, the Seller reserves the right to pause, delay, or temporarily suspend the service for up to 10 days in the Sellers jurisdiction at any time, at the Seller’s sole discretion and without obligation to provide prior notice, explanation, or compensation to the Buyer.

The Seller shall notify the Buyer of any such discretionary service pause and the expected duration. However, the Seller is not liable if the pause lasts longer than anticipated.
The Buyer acknowledges that the Seller may exercise this right to pause the service for any reason deemed necessary, including but not limited to personal health, technical maintenance, or operational considerations, and that such pauses do not constitute a breach of contract.
The Buyer agrees that no refunds, credits, extensions, or other forms of compensation are due for discretionary service pauses lasting up to 14 days, and waives any right to claim damages or pursue legal recourse for such pauses.

X. Confidentiality

The Buyer commits to preserving the confidentiality of all information related to the initiation, execution, and existence of the contract and the relationship between the parties. The contract's existence and its terms are classified as "Confidential Information" and must not be disclosed by either party. "Confidential Information" refers to any information (whether conveyed in writing, orally, or electronically) exchanged between the parties, which the Seller explicitly labels as confidential or which the Buyer can reasonably assume to be confidential. Confidential information includes, but is not limited to: business, financial, accounting, and marketing information, analysis, forecasts, projects, documentation, procedures, innovations, concepts, reports, drawings, sketches, plans, trade secrets, know-how, other intellectual property, and the personal and contractual relationships between the parties.

XI. Buyer's Liability

Misuse of Information:
1. The Buyer shall be liable if they misuse, misrepresent, or disseminate the Seller’s educational content, trade ideas, or materials in ways that violate the terms and conditions, such as:
  1. Sharing the content publicly without permission.
  2. Using the content for unauthorized commercial purposes (e.g., reselling or redistributing the materials).
  3. Presenting the Seller’s information as personalized financial advice to others.
  4. Claiming the information as their own intellectual property.
2. If the Buyer breaches these provisions, they may be liable for damages to the Seller, including but not limited to financial losses, loss of reputation, and legal costs incurred in enforcing the Seller’s intellectual property rights.
Unlawful Use of Information:
1. The Buyer is liable if they use the information provided for illegal trading activities, such as:
  1. Engaging in insider trading.
  2. Violating securities laws or regulations.
  3. Manipulating the market based on the information provided in your educational materials.
2. In such cases, the Buyer could be held liable for legal penalties, fines, or prosecution under relevant laws, and the Seller would not be liable for any consequences of the Buyer’s illegal activities.
Non-Compliance with Local Laws:
1. The Buyer is solely responsible for ensuring that their use of the Seller’s services complies with all local, national, and international laws and regulations governing financial trading, investments, and the use of educational materials.
2. If the Buyer violates any legal requirements in their jurisdiction (such as unlicensed trading or tax evasion), they may face regulatory action, financial penalties, and civil or criminal liabilities. The Buyer indemnifies the Seller from any claims or damages arising from such non-compliance.
Breach of Contractual Terms:
1. If the Buyer violates the General Terms and Conditions (GTC), including but not limited to:
  1. Unauthorized sharing of login credentials or account information.
  2. Participating in fraudulent activities or schemes using the Seller’s services.
  3. Engaging in offensive, disruptive, or harmful behavior in any group settings or forums related to the Seller’s services.
2. The Buyer may be liable for termination of service without refund and potentially for damages, including compensation for harm caused to the Seller or other participants.
Defamation or False Information:
1. The Buyer shall be liable if they disseminate false or defamatory information about the Seller, its services, or employees that harms the Seller’s reputation or business interests.
2. The Buyer could be held liable for defamation and required to compensate the Seller for any financial losses, damage to reputation, or legal costs resulting from such actions.
Infringement of Intellectual Property Rights:
1. The Buyer may be held liable for infringing the Seller’s intellectual property rights, such as unauthorized use, reproduction, or distribution of educational content, trade ideas, or materials.
2. Liability may include compensation for damages, injunctive relief to prevent further infringement, and reimbursement of the Seller’s legal fees.
Investment Losses:
1. While the Seller disclaims liability for the Buyer’s financial losses, the Buyer may still bear full responsibility for any losses they incur as a result of:
  1. Misinterpretation of educational content.
  2. Engaging in high-risk trading activities, including margin trading or trading with leveraged products.
  3. Failing to adequately assess their own risk tolerance, financial situation, or investment goals.
2. The Buyer cannot hold the Seller liable for their financial losses and may be responsible for covering any debts, obligations, or margin calls that arise from their trading activities.
Harassment, Offensive Behavior, or Misconduct:
1. If the Buyer engages in harassment, abusive language, or offensive behavior toward the Seller, other participants, or third parties in any group, forum, or communication platform associated with the Seller’s services, they may be liable for:
  1. Immediate termination of access to services without refund.
  2. Potential legal action for damages or compensation for harm caused to the Seller or other users.
  3. Permanent bans from future access to the Seller’s services and legal responsibility for any disruption or harm caused.
Indemnification of the Seller:
1. The Buyer agrees to indemnify and hold the Seller harmless from any and all claims, liabilities, damages, and costs (including legal fees) arising out of:
  1. The Buyer’s breach of the terms and conditions.
  2. The Buyer’s unauthorized use of the Seller’s materials or services.
  3. Any third-party claims resulting from the Buyer’s actions, including misuse of the provided information or engagement in illegal activities.
2. The Buyer is liable to cover any legal expenses or compensation that the Seller must pay due to the Buyer’s actions.

XII. Modification of General Terms and Conditions

The Seller reserves the right to alter the current General Terms and Conditions at any time, publishing the changes on its website and notifying the alteration in a prominent place on its website. If any clause in these General Terms and Conditions is deemed null and void or unenforceable, the remaining provisions continue to be effective, as long as they sufficiently serve the objectives and intentions of the parties.

XIII Dispute Resolution

In the event of a dispute between the Seller and the Buyer, the Buyer can seek assistance from the local Alternative Dispute Resolution Authority (ADR) if a resolution could not be reached directly with the Seller. The ADR body for the territory of the Republic of Bulgaria is the Joint Conciliation Commission at the Consumer Protection Commission based in Sofia, 4 A. Slaveykov Square. The Buyer could also attempt to contact the Seller directly for dispute resolution in good faith. The Seller accepts alerts and complaints during regular business hours at its management address and its email.

XIV. Compliance with Bulgarian Law

These General Terms and Conditions adhere to Bulgarian legislation. For all cases not resolved by these General Terms and Conditions, the prevailing legislation in the Republic of Bulgaria will apply, and any legal disputes will be referred to the relevant competent court in the Republic of Bulgaria.